Who are we?

We are the originators of influencer marketing.

Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach.

From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.

Campaigns are underpinned by Influencer’s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world’s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.

We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the ‘True Human Influence’ movement; on a mission for creator campaigns to be judged in the same way as other media activations.

Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta – we work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.

Job Title

AI Operations Executive

Overview of the job

As Influencer enters a bold new chapter of innovation and operational excellence, we are seeking a dynamic and forward-thinking AI Operations Executive to drive forward critical, high-impact cross-functional initiatives.

This role will focus on the deployment of automation, artificial intelligence (AI), and smarter operational design to enhance how we work, serve our clients, and stay ahead of the market. 

3 best things about the job

• Playing a key role in defining and driving our AI and automation strategy, helping Influencer maintain a competitive edge in a fast-changing market.
  

• Working hands-on across departments, identifying high-impact efficiency opportunities and driving real, tangible change.
  

• Tackling a wide variety of challenges across the business, with the freedom to test, learn, and implement new solutions at the cutting edge of AI technology in a dynamic and independent environment.
  
  

Measures of success –

In the first few months, you would have:

• Delivered on a number of AI and automation initiatives, prioritised by business impact.
  

• Launched several small-scale automation projects across creator discovery, campaign management, or internal workflows, with measurable efficiency gains.
  

• Helped roll out an internal AI education programme in partnership with L&D.
  

• Supported the successful launch of at least one client-facing or creator-facing AI-enhanced solution.
  

Success Metrics

• Project Delivery: Number and quality of automation and AI projects successfully deployed.
  

• Operational Efficiency: Measurable reductions in time/cost/complexity of key internal workflows.
  

• AI Integration: Percentage of targeted workflows successfully transitioned to AI-enhanced processes.
  

• Knowledge Sharing: Number of educational sessions, internal comms updates, and employee engagement with AI initiatives.
  

• Cultural Shift: Improvements in innovation and forward-thinking sentiment in internal surveys.
  
  

Roles & Responsibilities

Increase Efficiency & Automation

• Audit and map current internal processes; identify and prioritise opportunities for automation.
  

• Scope, recommend, and oversee the deployment of AI and automation tools across key workflows, with a focus on creator discovery, content management, and administrative tasks.

Improve Client (Brand & Creator) Experience

• Deploy AI-driven tools that enhance brand and creator journeys.
  

• Introduce predictive analytics or intelligent systems to improve campaign outcomes and satisfaction.
  
  

Enhance Decision-Making

• Enable smarter, faster decision-making by embedding AI into reporting, campaign management, and performance optimisation processes.
  
  

Support a Culture of Innovation & Curiosity

• Support initiatives that encourage teams to experiment with emerging technologies.
  

• Support the introduction of innovation awards, pilot programmes, and brainstorming workshops.
  
  

Collaboration

• Work independently with delegated priorities, while collaborating effectively across multiple departments.
  

• Work closely with the CVO, Operations Director, VP of Engineering, and Product teams to ensure initiatives are grounded in real business needs.
  

Style of Working

• Highly independent and outcome-driven, with minimal supervision required.
  

• Prioritises project delivery above all, while contributing to other departments where appropriate.
  

• Hands-on, collaborative, and proactive.
  
  

What you will need

• Strong understanding of AI applications in business operations (e.g., generative AI, machine learning, predictive analytics).
  

• Experience implementing SaaS, low-code/no-code, or AI solutions is highly desirable.
  

• Excellent project management skills: ability to prioritise, plan, and deliver at pace.
  

• Strong communication and influencing skills across all levels of a business.
  

• Passion for operational excellence, innovation, and learning.
  

• Experience working independently and managing projects with minimal oversight.
  

• A hands-on, can-do mentality – willing to roll up sleeves and get stuck into implementation.
  

• Ability to thrive in a fast-paced, evolving environment.
  
  

A few of our core benefits:

• Private Healthcare through Vitality
  

• Wellbeing support through Vitality including EAP & Mental Health cover
  

• 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs)
  
  

For more information on our benefits, perks and what makes us unique, please visit our website [here].

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. All we ask is that you have a passion for innovation, operational excellence, and a desire to be a part of one of the fastest-growing companies in this exciting industry.