SALARY: $75-$85k

Placement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary considerations.

LOCATION: United States (Remote)

Who are we?

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.

Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships.

As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.

With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola.

Job Title

Senior Manager, Affiliate Community

Reporting of the role

This role reports to VP, Commerce

Overview of the job

The Senior Manager, Affiliate Community is responsible for building and scaling Influencer’s cross-platform social commerce and affiliate creator ecosystem. This role recruits, activates, and manages hundreds of creators at scale, driving consistent content output, engagement, and measurable performance across affiliate networks, TikTok Shop, YouTube Shopping, and emerging commerce channels.

As the connective tissue between brands and creator communities, this role architects the systems, communication, and incentive structures that turn creators into an always-on performance engine.

3 best things about the job

• Build a creator performance engine from the ground up - this is an opportunity to architect and scale Influencer’s affiliate community infrastructure from recruitment frameworks to engagement systems within a brand-new Commerce division.

• Activate creators at true scale - manage and inspire hundreds of affiliate creators across TikTok Shop, traditional affiliate networks, and emerging social commerce platforms, driving measurable output that fuels real revenue impact.

• Operate at the intersection of culture and conversion - work across global brands and multiple commerce channels, turning creator-first content into consistent, performance-led outcomes while shaping how creator communities drive the future of shopping.

Measures of success –

In the first few months, you would have:

• Embedded into the Commerce team and built strong working relationships across Strategy, Ops, Sales, Client Services, and Paid Media.

• Developed a clear understanding of Influencer’s Affiliate Engine, creator tiers, and cross-platform commerce ecosystem (affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce).

• Audited existing creator communities and activation workflows, identifying early opportunities to improve engagement, posting rate, and communication cadence.

• Successfully recruited and onboarded new affiliate creators aligned to campaign and always-on client needs.

• Supported the activation of live affiliate programs by driving measurable creator output across at least one client portfolio.

• Established foundational community infrastructure (communication channels, cadence, incentive distribution, reporting loops) to support scalable growth.

• Built confidence in how your role directly fuels performance outcomes through creator volume, engagement, and activation.

Roles & Responsibilities:

• Recruit, onboard, and scale a high-quality affiliate creator community across multiple brand portfolios.

• Manage and activate hundreds of creators at scale through structured community levers, not 1:1 dependency.

• Design and implement scalable community infrastructure, including communication cadence, engagement channels, and incentive distribution.

• Drive consistent creator output across affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce, and livestream formats.

• Coach creators on affiliate and social commerce best practices to ensure content is conversion-focused and platform-native.

• Increase active creator rates, posting frequency, and overall content volume across programs.

• Monitor community health and engagement, proactively identifying and addressing performance gaps.

• Support the execution of incentive mechanics, championships, and educational initiatives that drive measurable output.

• Translate performance signals into actionable feedback that improves creator productivity and content effectiveness.

• Partner closely with Affiliate Operations to ensure seamless tracking, linking, and commission alignment.

• Collaborate with Strategy, Paid Media, and Client Services to align creator activation with broader performance objectives.

• Contribute to the evolution of Influencer’s affiliate community playbooks and scalable activation frameworks.

What you will need:

• 3+ years experience in influencer marketing, affiliate marketing, social commerce or creator community management.

• Proven experience recruiting and managing creator or affiliate communities at scale.

• Strong understanding of affiliate and commerce content - and what makes it convert versus traditional brand content.

• Experience activating creators across TikTok Shop, affiliate networks (Impact, Awin, CJ, etc) or similar performance environments.

• Demonstrated ability to drive measurable increases in creator output, engagement, and participation.

• Comfort operating as a senior individual contributor within a fast-moving, build-phase division.

• A systems mindset, able to design scalable community processes rather than rely on 1:1 management.

• Strong communication skills, able to motivate, educate, and inspire creators at scale.

• Analytical instincts, with the ability to interpret performance signals and translate them into action.

• Experience working cross-functionally with strategy, operations, and paid media teams.

A few of our core benefits:

• Medical Benefits through Insperity

• Wellbeing support including EAP & Mental Health cover

• 401K with match opportunity

• 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)

For more information on our benefits, perks and what makes us unique, please visit our website here

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.